The Elder Statesman offers complimentary shipping on all orders within the United States. Shipping discounts will be applied at checkout. International orders, shipping is calculated at checkout. Customs and Duties fees are the responsibility of the customer and are given the option to pay them at checkout.
Items purchased online are eligible for free returns within 14 days of delivery. We are happy to issue either an exchange or a full refund.
Holiday Return Policy - Items purchased between 11/20-12/24 are eligible for a full refund if returned before 1/31/2021.
For return authorization, please email web@elder-statesman.com referencing your order number and reason for the return/exchange. Our customer service team will get back to you with an RA# within 1-2 business days.
Items must be in original condition, unworn with original packaging and tags and must be accompanied by a Return Authorization #.
Upon receipt of your return, a credit will be sent via email that can be used towards your next purchase. We do not offer refunds at this time. Shipping costs are non-refundable. Return and handling shipping costs on exchanges are the responsibility of the customer.
